At z111, your personal data is treated with the same discretion and care we apply to every aspect of our platform. This Privacy Policy explains precisely what information we collect from Pakistani players, why we collect it, how we use it, and what rights you hold over your own data.
This Privacy Policy ("Policy") describes how z111 ("z111", "we", "us", "our") — the operator of the online casino and sports betting platform at z111.ws — collects, processes, stores, uses, and protects the personal data of individuals ("you", "Player", "User") who visit, register on, or otherwise interact with the z111 Platform.
z111 is committed to protecting the privacy of every Pakistani player who entrusts us with their personal information. We operate in full compliance with the data protection principles applicable under our licensing framework, and we hold ourselves to the highest standard of confidentiality, integrity, and transparency in the way we handle your data.
By accessing the z111 Platform, completing registration, or using any feature or service available at z111.ws, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.
For the purposes of this Privacy Policy, z111 acts as the data controller in respect of personal data collected through the Platform. As data controller, z111 determines the purposes and means by which your personal data is processed. All data protection enquiries, subject access requests, and consent withdrawal requests should be directed to our designated data protection contact at:
z111 collects personal data across several categories depending on how you interact with the Platform. The categories of data we may collect include, but are not limited to, the following:
Records of your communications with z111 support staff, including live chat transcripts, email correspondence, and any support tickets you raise through the Platform. This data is retained to ensure service quality and to resolve disputes accurately.
z111 collects personal data through the following channels and mechanisms:
z111 processes your personal data only where a lawful basis exists for doing so. The principal purposes for which we process your data, and the corresponding legal basis for each, are as follows:
z111 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share your data only in the following limited and necessary circumstances:
We engage carefully selected third-party service providers who process data on our behalf and strictly under our instruction. These include payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa/Mastercard payment gateways, and USDT processors), identity verification providers, IT infrastructure and hosting providers, and customer support platform operators. All such providers are bound by data processing agreements that restrict them from using your data for any purpose beyond delivering the contracted service.
z111 may be required to disclose personal data to gaming regulators, financial intelligence units, tax authorities, law enforcement agencies, or courts of competent jurisdiction where required by applicable law or a valid legal order. z111 will, where legally permitted, notify affected players of such disclosures.
In the event of a merger, acquisition, or sale of all or part of z111's business assets, your personal data may be transferred to the relevant acquiring entity as part of that transaction, subject to equivalent data protection obligations being assumed by the acquirer.
Where necessary to prevent fraud or investigate suspected prohibited conduct, z111 may share limited identification data with shared industry fraud prevention databases or with other gaming operators where cross-platform collusion or multi-accounting is suspected.
z111 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, and in any event for no longer than required by applicable legal, regulatory, and licensing obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to any identifiable individual.
z111 implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
The z111 Platform uses cookies and similar tracking technologies (including local storage, session storage, and device fingerprinting for fraud prevention purposes) to operate and improve the Platform. The categories of cookies we use include:
These cookies are essential for the Platform to function. They maintain your login session, remember your language preference, and enable core security features. These cookies cannot be disabled without rendering the Platform unusable.
These cookies collect anonymised data about how players navigate the Platform — which pages are visited most frequently, where errors occur, and how long sessions last. This data is used solely to improve Platform performance and player experience. No individually identifiable data is shared with analytics providers for their own purposes.
These cookies remember your preferences and settings — such as your preferred game lobby view, notification preferences, and responsible gaming limit configurations — so that you do not need to reconfigure them on each visit.
You may control cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. However, disabling strictly necessary cookies will prevent you from logging in and using core Platform features. Disabling analytics or functional cookies will not affect your ability to play but may reduce the quality of your browsing experience on z111.
Subject to applicable law and the limitations inherent to our regulatory obligations, you hold the following rights in relation to the personal data that z111 holds about you:
| Right | What It Means | How to Exercise |
|---|---|---|
| Access | Request a copy of all personal data z111 holds about you. | Email [email protected] with subject "Subject Access Request" |
| Rectification | Request correction of inaccurate or incomplete personal data. | Update via account settings or contact support |
| Erasure | Request deletion of your data where no lawful retention basis applies. | Email [email protected] — note: AML obligations may limit erasure |
| Restriction | Request that processing of your data be restricted in certain circumstances. | Email [email protected] with specific restriction request |
| Portability | Receive your data in a structured, machine-readable format. | Email [email protected] with subject "Data Portability Request" |
| Objection | Object to processing based on legitimate interests, including profiling. | Email [email protected] detailing your objection |
| Withdraw Consent | Withdraw consent for marketing or other consent-based processing at any time. | Account settings or email [email protected] |
z111 will respond to all verified data rights requests within 30 calendar days of receipt. Where a request is complex or z111 receives a high volume of requests, this period may be extended by a further 60 days, with notice provided to you. z111 does not charge a fee for handling data rights requests unless requests are manifestly unfounded or excessive in nature.
The z111 Platform is strictly intended for adults aged 21 years and over. z111 does not knowingly collect or process personal data from individuals below this age threshold. All registration submissions are subject to age verification as part of the KYC process.
If z111 becomes aware — through any means, including a parental notification, regulatory flag, or internal review — that an account has been registered by or on behalf of a person under the age of 21, that account will be immediately suspended, all gameplay will be voided, and any deposited funds will be returned to the payment method of origin following completion of a compliance review.
If you are a parent or guardian and believe that a person under your care has registered on z111, please contact us immediately at [email protected] so that we may take prompt action.
z111 may transfer your personal data to, and process it in, countries other than Pakistan, including the jurisdiction in which our licensing authority is based and the locations of our third-party service providers. Where such transfers occur, z111 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under our applicable data protection obligations. These safeguards may include standard contractual clauses approved by relevant data protection authorities, binding corporate rules, or reliance on the adequacy of data protection laws in the destination jurisdiction.
The z111 Platform does not include links to external third-party websites for general browsing purposes. However, where third-party payment interfaces (such as JazzCash or EasyPaisa payment screens) are accessed as part of the deposit or withdrawal process, please be aware that those interfaces are governed by the respective third party's own privacy policy and terms of service.
z111 is not responsible for the data practices of any third-party service provider whose interface is accessed during a transaction. We encourage you to review the privacy policies of JazzCash, EasyPaisa, your banking institution, and any other payment provider you use in connection with your z111 account.
z111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. When material changes are made, z111 will notify registered players via the email address on file and will display a prominent notice on the Platform for a period of not less than fourteen (14) days before the revised Policy takes effect.
The "Last Updated" date displayed at the top of this page will always reflect the date on which the most recent version of this Policy came into effect. We encourage you to review this Policy periodically. Your continued use of the Platform following any posted amendments constitutes acceptance of the revised Policy.
All data protection queries, subject access requests, consent withdrawal notices, and privacy-related complaints should be directed to the z111 Data Protection contact using the details below:
Six concrete measures that reflect z111's commitment to responsible and transparent data handling for every Pakistani player on the Platform.
Every byte of data exchanged between your device and z111's servers travels under 256-bit TLS encryption — the same standard used by major international banks. Your login credentials, transaction data, and personal documents are fully protected in transit.
Access to player personal data within z111's internal systems is governed by role-based access controls. Only staff members with a verified operational need may access your data — and all internal access is logged and auditable.
z111 does not sell, trade, or rent your personal data to advertisers, data brokers, or any unrelated commercial third parties — full stop. Your data is used exclusively for operating and improving your z111 experience and meeting our legal obligations.
Our KYC process exists to protect you — verifying that only you can access and withdraw from your account. Pakistani national identity documents (CNIC, NICOP) are accepted. Documents are reviewed securely and are never shared with parties outside our compliance chain.
Access, correct, restrict, or request deletion of your personal data at any time by contacting our support team. We respond to all data rights requests within 30 days and never charge fees for legitimate requests from Pakistani players.
z111's platform security is independently assessed through regular penetration tests and security audits. Vulnerabilities are remediated promptly, and our security posture evolves continuously to address emerging threats in the online gaming sector.
Your privacy is protected every step of the way. Join thousands of Pakistani players who trust z111 for secure cricket betting, live casino, and premium slots — with instant PKR payouts via JazzCash and EasyPaisa.
21+ only. Gambling involves risk. Please play responsibly. See also: Terms & Conditions | Responsible Gaming